Hotel Angelo Engel

Quick Facts

Overview

Hotel Angelo Engel offers six distinct room categories ranging from 16 m² Single rooms to 35 m² Deluxe rooms, each with specific furnishings, balconies or living areas, and modern bathrooms.
All rooms have been crafted from alpine stone pine wood, whose calming effect has been medically proven.
Every accommodation provides free Wi-Fi, satellite TV, a room safe and a refrigerator.
A SPA set with sauna towels, bathrobe and slippers is supplied for the duration of each stay.
Most rooms feature a private balcony, and first-floor Deluxe rooms add a Tyrolean tiled stove or a cozy alcove to their generous living spaces.

Offerings, Features, or Content

Accommodation Types and In-Room Features

How It Works

  1. Booking and Availability
    • The hotel website provides “Request” and “Booking” links for each room category, allowing direct availability checks and reservations.

Audience & Use Cases

Practical Information

Accommodation Details

Booking Procedure

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What kind of business is Hotel Angelo Engel?

Hotel Angelo Engel is a family-run 4-star hotel in Ortisei (St. Ulrich) offering accommodation, dining, wellness facilities, and guided mountain activities in the Dolomites.

Where is Hotel Angelo Engel located, and is it centrally situated yet quiet?

Hotel Angelo Engel is located at Petlin 35, 39046 St. Ulrich / Ortisei, Val Gardena, Dolomites, Italy—just a short walk from the pedestrian zone and the Dolomiti Superski lift stations. Despite this very central position, the surroundings remain pleasantly quiet, so guests can enjoy both convenience and relaxation.

Who operates the hotel and how long has it existed?

The Demetz family has welcomed guests at this historic property for over 110 years and now manages it in the fourth generation.

What makes Hotel Angelo Engel different from other accommodations in the area?

Its large garden with year-round heated indoor and outdoor pools, daily guided hikes and ski tours led by in-house guides, and a long family tradition set it apart.

Which room categories are available at Hotel Angelo Engel, and what size and amenities do Comfort rooms offer?

Hotel Angelo Engel offers six room categories: Single, Standard, Comfort, Superior, Deluxe and Junior Suite.

Comfort rooms measure about 26 m²—making them larger than Standard rooms—and accommodate up to three guests. Each room features local pine-wood floors and furnishings, a cosy sitting area, and its own west- or north-facing balcony. Amenities include satellite TV, free Wi-Fi, a fridge/mini-bar, in-room safe, and a wellness bag with bathrobe, sauna towels and slippers. Bathrooms provide either a bathtub or walk-in shower, WC, bidet and a hair-dryer.

Are guided outdoor activities included?

Yes, the hotel’s own guide leads daily hikes in summer and ski excursions in winter to scenic spots and top slopes in the Dolomites.

What facilities support winter sports enthusiasts, including ski storage and boot dryers?

Amenities include proximity to the ski lifts, secure storage for winter equipment, dedicated ski boot dryers, skipass issuance at check-in, and guided skiing with the hotel’s ski guide.

What special offers are currently promoted?

Published offers include “Verlängern & Sparen” (stay longer, pay less), a free Mountain Bike rental & tour package, a 10 % Beauty Farm discount, and an Easter package starting from €808 per person for 4 nights.

Which types of travelers benefit most from staying here?

The hotel is ideal for skiers, winter sports fans, active hikers, wellness lovers, and guests seeking beauty treatments.

Which payment methods are accepted?

Guests can settle their bill by credit card, cash, instant bank transfer, or with a Bank card/Maestro or comparable debit card.

How can I make a reservation or request information?

You can book or send inquiries directly through the hotel’s website, by phone at +39 0471 796 336, or via email at info@hotelangelo.net.

Can I purchase a skipass at the hotel?

Yes, Dolomiti Superski skipasses can be issued directly at check-in.

Which languages does the hotel use for guest communication?

Information and services are available in German, English, and Italian.

Are entertainment or themed evenings organized?

Yes, the hotel hosts entertainment evenings for guests.

Does the hotel supply hiking equipment?

Hiking equipment and snow-shoe rental are offered to guests.

What recognition has the hotel received for history or heritage?

The property belongs to Historic Hotels of Europe, highlighting its rich heritage since its beginnings as the ‘Gasthof zum Goldenen Engel’ in 1547.

Can I purchase a gift voucher for Hotel Angelo Engel stays or services, and how long is it valid?

Yes. Gift vouchers can be ordered directly through the hotel’s official website and make an ideal present for future stays or in-house services. Each voucher is valid for one year from the date of purchase and may be redeemed within that period; it is not refundable for cash.

Do Comfort-category bathrooms include a hairdryer?

Yes, every Comfort room bathroom is equipped with a hairdryer in addition to a bathtub or walk-in shower, WC, and bidet.

What are the GPS coordinates of Hotel Angelo Engel for navigation?

The property is located at 46.575100° N latitude and 11.668900° E longitude.

Is satellite TV available in guest rooms?

All rooms come with a satellite TV set, giving guests access to multiple international channels.

Is there a sun bed or solarium in the wellness area?

Yes, the spa facilities include a sun bed (solarium) that guests can use for light therapy and tanning.

Do Comfort rooms feature wooden floors rather than carpeting?

Yes. Each Comfort-category room is fitted with local pine wooden floors instead of carpet.

Are the surrounding Dolomites officially recognised as a UNESCO World Heritage Site?

Yes. The Dolomites, which frame Hotel Angelo Engel, have been part of the UNESCO World Heritage list since 2009.

Does the hotel offer a best price guarantee for direct bookings?

Yes. The hotel advertises a Best Price Guarantee when you book directly through its official channels.

When was the original “Gasthof zum Goldenen Engel” first documented?

The property’s heritage traces back to the year 1547, when the guesthouse was first recorded under the name “Gasthof zum Goldenen Engel.”

Which famous ski circuit can guests reach easily from the hotel?

From the nearby Dolomiti Superski lift stations, guests can directly access the renowned Sella Ronda ski circuit.

Who is the current manager of Hotel Angelo Engel?

Since 2019 the hotel has been run by Nils Demetz, representing the fourth generation of the founding Demetz family.

When was the most recent major expansion of the hotel completed?

Hotel Angelo Engel was substantially enlarged in 2004 according to plans drawn up by brothers Hanspeter and Hugo Demetz.

When did the third generation of the Demetz family take over the hotel, and who were they?

Oswald and Michèle Demetz assumed management of Hotel Angelo Engel in 1988, marking the beginning of the third generation of continuous family leadership.

Which partner hotels are affiliated with Hotel Angelo Engel?

The website lists several partner properties in the Dolomites region: Hotel Villa Kastelruth and Cavallino d'Oro in Kastelruth, plus Hotel Stetteneck, Villa Angelino, and Family Hotel Posta in the Val Gardena area.

When was the former Gasthof transformed into the present-day Hotel Angelo Engel, and who designed the reconstruction plans?

Following World War II, Martin Demetz Jr. sketched the complete floor plans during his wartime captivity. After returning in 1947, he used those drawings to rebuild the former Gasthof zum Goldenen Engel in 1950, transforming it into a modern holiday hotel managed by the Demetz family.

Does the hotel have any agreements with local attractions such as museums?

Yes, Hotel Angelo Engel maintains an agreement with the nearby Museum Gherdëina, which guests can take advantage of through the reception.

On which social media platform can I follow Hotel Angelo Engel for updates and photos?

The hotel maintains an official Instagram account linked in the website footer, where guests can view current photos and news.

What is the official accommodation identification code (CIN) of Hotel Angelo Engel?

The property lists its official national accommodation code as CIN: IT021061A1T7689YQW.

Who owned the former Bierhaus zum Engel around 1896, and how was the property expanded at that time?

Around 1896 the guesthouse—then called the Bierhaus zum Engel—was owned by Theres Metz, who enlarged the establishment by adding an elegant dining hall and a garden veranda to meet the rising demands of incoming travellers.

When was the first carriage road opened into Val Gardena, initiating the valley’s early wave of tourism?

The inaugural road into Val Gardena was ceremonially opened in 1856, replacing former mule tracks and ushering in the valley’s first visitors long before the present-day Hotel Angelo Engel existed.

When did winter tourism start to develop in Val Gardena and how did Hotel Angelo Engel respond?

With the opening of the Seiser Alm cableway in 1935, Val Gardena welcomed its first wave of winter tourists. Seeing the opportunity, Martin Demetz Jr. began training as a hotelier and drafted new plans to transform the historic Engel guesthouse into a modern hotel ready for winter guests.

What is Hotel Angelo Engel's VAT identification number?

The hotel states its VAT identification number as IT 00859260218.

At what temperature is the year-round indoor-outdoor pool maintained?

The combined indoor and outdoor pool is heated to a constant 33 °C throughout the year, so guests can enjoy swimming in any season.

What distinguishes the Deluxe rooms from other categories?

Deluxe rooms measure at least 35 m², feature local pine furniture, a cosy living area with a Tyrolean tiled stove or alcove, optional balcony, and modern bathrooms with spacious walk-in shower, WC, bidet, and hair-dryer; they also include a spa bag, fridge, safe, satellite TV, and free Wi-Fi.

Does the hotel arrange ski rental with delivery to the property?

Yes. Guests can choose equipment at Carlo's Ski Rental in Ortisei’s pedestrian zone; the selected gear is delivered to the hotel and collected again after departure.

Is an overnight ski or snowboard servicing service available?

Yes. You can leave your personal skis or snowboard at reception in the evening for edge sharpening, waxing, or base repair and receive them fully serviced the next morning.

Are bathrobes, wellness towels, and slippers provided, and should guests bring their own slippers?

Yes. Each room’s SPA set contains sauna towels, a bathrobe, and complimentary slippers for use during your stay. As part of its sustainability programme, Hotel Angelo Engel also invites guests to bring their own bath slippers to reduce single-use waste.

Do guests receive a public-transport card, and what does it cover?

Yes. Every guest is given a Südtirol MobilCard that allows free use of all public bus and train lines throughout South Tyrol during the stay, encouraging car-free exploration of the region.

Which skincare product lines are used in the Beauty Farm at Hotel Angelo Engel?

The Angelo SPA works primarily with professional products from the German research-driven brand BABOR and complements them with exclusive natural cosmetics from the South Tyrolean line “Art of Care.”

What is the hotel’s culinary philosophy regarding ingredients?

The kitchen emphasises fresh, high-quality, regional products: milk, yoghurt and apples come 100 % from South Tyrol, butter is supplied by the Pradac farm above Ortisei, and some of the honey is harvested from the hotel’s own garden beehives.

Which dining settings are available within the hotel?

Guests can take their meals in the cosy main restaurant or the traditional Tyrolean Stube with its original Gardena tiled stove, relax on the sunny terrace, or enjoy drinks in the classic hotel bar.

Can the hotel arrange ski school courses or private ski lessons for guests?

Yes. Every Sunday evening a ski school instructor is present in the hotel to give advice, and you can register yourself or your children for group courses or private lessons directly at reception.

Is an Alpine barbecue lunch on Passo Sella included in the summer programme?

Yes. During the summer season the inclusive activity schedule features a guided outing with an Alpine barbecue lunch on Passo Sella for hotel guests.

What are the sizes of the indoor and outdoor pools?

The indoor pool covers about 70 m², while the connected outdoor pool offers roughly 90 m² of swimming space.

Can guests swim directly from the indoor pool to the outdoor pool?

Yes. An electric sliding door links the two pools, so you can glide seamlessly from the indoor section straight into the outdoor pool.

Can the hotel arrange luggage transport for guests travelling by train?

Yes. To encourage car-free arrivals, the hotel organises luggage transport and provides shuttle services for guests who come by train.

Can every room category be booked online?

Yes if available

What style of décor and wood materials characterize the hotel’s rooms and common areas?

Rooms and public spaces are furnished in traditional South Tyrolean alpine style, using mainly pine and local walnut wood. Guest rooms are paneled and furnished in alpine stone-pine wood, whose scent has been medically proven to promote relaxation and restful sleep.

How often are bed linens and towels changed during a stay?

To conserve water and energy, bed linens and towels are replaced only when guests specifically request a change.

Does the housekeeping team use eco-friendly cleaning products and recycled materials?

Yes. Housekeeping relies mainly on environmentally friendly cleaning agents and recycled paper products as part of the hotel’s sustainability programme.

Does the hotel produce its own honey, and how many beehives does it maintain?

Yes. Part of the honey served at breakfast and in the kitchen comes from beehives kept directly in the hotel’s garden. Two beehives are kept in the wildflower meadow, each housing up to about 50,000 bees that pollinate the garden and supply honey for the kitchen.

Which Dolomite areas can be reached directly by cable car from Ortisei’s village centre?

From the centre of Ortisei you can ride cable cars straight to three famous Dolomite sites: the Alpe di Siusi plateau, Rasciesa in the Puez-Odle Nature Park, and Seceda with its panoramic slopes and access to the Sella Ronda ski circuit.

Does the hotel organise cultural experiences such as visits to local artists or events?

Yes. In partnership with Val Gardena Active, the hotel arranges cultural highlights including visits to valley sculptors and carvers and also supports regional art exhibitions and events.

What features do the Junior Suites include, and do they provide a kettle with complimentary teas?

Junior Suites measure about 32 m² and can host 2–5 guests. A sliding door allows the bedroom to be separated from the living area, which contains a seating corner and a second satellite TV. Each suite offers free Wi-Fi, a balcony, a wellness bag with bathrobes and towels, fridge, safe and a modern bathroom with walk-in shower (or bathtub), WC, bidet and hair-dryer. For in-room refreshments, every Junior Suite is equipped with a kettle and a complimentary selection of teas.

How does the hotel source energy, generate heat, and minimise energy consumption?

Hotel Angelo Engel purchases 100% certified Green Energy from hydroelectric plants in South Tyrol and produces heat with methane gas. Consumption is reduced through an energy-optimisation and KNX automation system, LED lighting, room heat regulators, and energy-efficient kitchen appliances.

What winter activities are available for guests who do not ski?

Hotel Angelo Engel offers complimentary skiguiding and guided snow-shoe hikes led by a professional mountain guide from the Catores Mountain School (snowshoes and poles are provided free of charge). Non-skiers are also welcome to enjoy relaxing days in the hotel’s year-round heated pools, saunas, and beauty spa.

How does the kitchen reduce food waste?

To avoid unnecessary leftovers, the hotel asks guests to choose their evening menu in the morning, enabling the kitchen to purchase and prepare only the quantities needed each day.

Which kinds of treatments are listed in the hotel’s official SPA Book?

The SPA Book outlines a full menu that includes facial treatments, dedicated ‘HIM & HER’ treatments, body treatments, classic massages, special massages, hand- and foot-care, and other aesthetic services.

What is the hotel’s registered company name?

The privacy notice on the official website states that Hotel Angelo Engel is legally operated by Nima Demetz GmbH, headquartered at Petlin 35, 39046 Ortisei (BZ), Italy.

How large are the Single rooms and which amenities do they include?

Single rooms measure about 16 m², feature a 1.4 m-wide French bed, and come with free Wi-Fi, satellite TV, a hair-dryer, an in-room safe, and high-quality courtesy products—ideal for solo travellers or two young guests.

What distinguishes the Superior rooms at Hotel Angelo Engel, and how large are they?

Superior rooms measure approximately 30 m², are furnished in pine wood, and provide a cosy sitting area together with a quiet south-facing balcony. They include a wellness bag with bathrobes and towels, fridge, safe, satellite TV, free Wi-Fi, and a modern bathroom with shower or bathtub, WC, bidet, and hair-dryer.

Does the hotel offer cancellation protection insurance, which provider issues it, and what situations does it cover?

Yes. When paying the required deposit online, guests can add and pay the premium for optional cancellation protection insurance in the same secure transaction. The policy is issued by Europäische Reiseversicherung. The insurance reimburses cancellation costs if your stay is delayed, cannot be taken up, or is cut short due to unexpected serious illness, pregnancy, or significant property damage at home.

Is an afternoon cake buffet included for guests?

Yes. In addition to breakfast and dinner, the hotel provides a complimentary small cake buffet every afternoon for all overnight guests.

Can the hotel arrange via ferrata or rock-climbing excursions?

Yes. In cooperation with the Catores Mountaineering School, reception can book guided via ferrata and climbing tours in Val Gardena and the surrounding Dolomites.

Is tandem paragliding available through the hotel?

Yes. Guests may book tandem paragliding flights over the Dolomites; the reception team will organise the experience with local partners.

Which golf course is nearest to Hotel Angelo Engel?

The closest course is Golf Club Castelrotto–Alpe di Siusi, located a short drive from Ortisei and featuring ponds, gorges, and waterfalls.

Is there a garden area for guests, and how large is it?

Yes. The property has a spacious garden adjoining the pools. It is an unfenced 3,000 m² park with wild-flower meadows, two beehives, space for the year-round outdoor pool and sauna hut, and it is intentionally left open to create green space for guests and neighbours.

Does the hotel organise guided sunset hikes to witness the “Burning Dolomites” in autumn?

Yes. During the autumn season, the hotel’s hiking guide leads special sunset tours so guests can watch the Dolomite peaks glow in the renowned Alpen glow phenomenon.

What is the origin of the nickname “Bechè” often used for Hotel Angelo Engel and the Demetz family?

From 1909 to 1913 the then Gasthaus zum Engel was owned by a butcher (Ladin: bechè). This period gave rise to the affectionate local nickname “dl bechè,” which is still used today for both the hotel and the Demetz family.

Who leads the hotel’s guided hiking tours and how often are they offered?

A local, certified hiking guide named Georg accompanies guests on complimentary guided hikes five times a week, and no prior sign-up is required—you can simply meet in the lobby on the scheduled days.

Which mountain-bike school does the hotel cooperate with for guided MTB and e-bike tours?

Hotel Angelo Engel collaborates with the MTB School Ortisei, through which guests can book professionally guided mountain-bike and e-bike tours suited to various skill levels.

Who represented the second generation of the Demetz family in charge of the hotel, and when did they take over?

Martin Demetz Jr. became the second-generation host: after returning from World War II captivity in 1947 he assumed control of the Engel guesthouse and, in 1950, rebuilt it into a modern holiday hotel.

Which wellness and spa facilities—including pools, saunas, steam bath, whirlpool—and fitness equipment are available, and at what temperatures do the sauna and whirlpool operate?

Guests enjoy a comprehensive wellness area featuring a year-round heated indoor pool and an adjoining outdoor pool, a whirlpool kept at a relaxing 36 °C, several saunas, a mountain-pine steam bath, quiet relaxation zones in the spacious garden, and a Beauty Farm SPA staffed by trained specialists for massages and treatments. Sauna options include a Finnish outdoor sauna hut in the garden, a ladies-only herbal sauna, and a Tyrolean parlour sauna, all complemented by the 100 %-humidity mountain-pine steam bath. The Finnish garden sauna and the Tyrolean parlour sauna heat to 90–95 °C with 10–15 % humidity, while the ladies-only herbal sauna runs at 60 °C with about 20 % humidity. For exercise, the adjacent fitness room offers a multi-gym, treadmill, rowing machine, and exercise bikes, covering both strength and cardio workouts.

Is there an information session to help cyclists plan their rides for the week?

Yes. Every Monday evening a certified guide from the MTB School Ortisei holds an information session at the hotel to discuss the planned tours and offer personal tips.

How can I exercise my GDPR data-protection rights with Hotel Angelo Engel?

Guests may send a written request with acknowledgement of receipt or an email to the data controller, Nima Demetz GmbH, at Petlin 35, 39046 Ortisei (BZ), Italy, to access, correct, or delete the personal data the hotel holds about them.

How often is the complimentary ski guiding service offered during the winter season?

Hotel guests can join the in-house ski guide on free guided ski tours five times each week.

Which cross-country skiing areas can guests easily reach from Hotel Angelo Engel?

Cross-country skiers have quick access to the Vallunga valley in Selva di Val Gardena, the Monte Pana loops in Santa Cristina, and the extensive Alpe di Siusi plateau above Ortisei, together providing more than 115 km of groomed trails.

When does the annual Sellaronda Bike Day take place and what happens during the event?

In 2026 the Sellaronda Bike Day is scheduled for Saturday 6 June and Saturday 12 September from 08:30 to 15:30. On those days the four Dolomite passes around the Sella massif (Sella, Gardena, Pordoi and Campolongo) are closed to motor traffic, allowing cyclists exclusive access to ride the panoramic 60 km circuit.

What bicycle services, mountain-bike rentals, and e-bike rental benefits are available?

The Bike Special offers free use of maintained mountain bikes, discounted rental of e-bikes and full-suspension bikes through the MTB School Ortisei, complimentary guided easy and intermediate MTB tours, reduced-price e-bike and enduro tours, a locked video-monitored bike room, a bike-washing area, paid laundry service for cycling gear, and a Monday evening information session with the guide.

At what altitude is Hotel Angelo Engel located?

Ortisei sits at 1,236 metres above sea level, and Hotel Angelo Engel shares this elevation in the heart of Val Gardena’s main village.

What sustainability certifications or awards has Hotel Angelo Engel received?

The hotel has been honoured with the globally recognised GSTC® Certificate and the IDM South Tyrol Sustainability Label, achieving the highest Level Three status for its environmental and social initiatives. It is also listed with Vireo.

How many sunny days does Val Gardena typically enjoy each year?

The Dolomite region around Ortisei benefits from more than 300 sunny days annually, giving guests frequent opportunities for outdoor activities in every season.

Do Standard rooms include a balcony, and what amenities do they offer compared with Comfort rooms?

Standard rooms measure 22 m² and accommodate 2–3 guests. Most Standard rooms feature a private west-facing balcony. Like Comfort rooms, they are furnished in alpine stone-pine wood and include free Wi-Fi, satellite TV, an in-room safe, a refrigerator, and a wellness bag with bathrobe, sauna towels, and slippers. Comfort rooms are slightly larger and also include a balcony.

How long is the panoramic Sellaronda MTB Tour offered in the Bike Special package?

The Sellaronda MTB Tour covers roughly 60 km as it loops around the spectacular Sella massif in the Dolomites, making it a full-day challenge for experienced mountain bikers.

What does the “Spring Skiing in Ortisei” package include and what is the price?

The Spring Skiing offer (7–31 March 2027) combines four nights’ accommodation from €776 per person with unlimited Dolomiti Superski access, a guided ski-safari day with in-house guide Georg, complimentary shuttle service to the lifts, discounted ski-rental, and full use of the wellness area featuring year-round heated indoor-outdoor pools and saunas.

Where is my personal data processed, and is it transferred outside the EU?

According to the hotel’s privacy statement, your personal data is handled mainly within the hotel’s own offices; any contracted processing is carried out solely inside EU or EEC countries. Transfers to other countries occur only with your approval and when full GDPR safety guarantees are in place.

When did the Demetz family first purchase the property, and what was the purchase price?

In 1913 Martin Demetz Senior bought the former inn 'Zum Goldenen Engel' for 52,200 Austrian crowns—about €350,000 in today’s money—establishing the Demetz family’s ownership of what is now Hotel Angelo Engel.

How did the 1923 Italian-only language decree impact Hotel Angelo Engel?

Following the 1923 order that Italian be used exclusively, the hotel had to replace all crockery, linen, cutlery, and other items bearing German text with versions labelled in Italian to comply with the new rules.

What is the nightly price range for Deluxe rooms?

According to the hotel’s official price list, Deluxe room rates vary roughly between €175 and €342 per person per night, depending on season and the length of stay (longer stays receive lower daily rates).

Is an elevator available, and is the hotel accessible for guests with reduced mobility?

The building is equipped with an elevator, but the property is not fully accessible for guests with reduced mobility or wheelchair users. All hotel floors can be reached by wheelchair using the elevator, except for the indoor pool area and the Deluxe rooms on the first floor. No guest rooms or common areas are fully wheelchair-adapted or certified as accessible, so suitability depends on each guest’s individual mobility requirements.

Are there family or connecting rooms for larger groups with children?

The hotel has two sets of connecting rooms for families: a Standard Room joined with a Junior Suite on the fourth floor and a Single Room joined with a Comfort Room on the third floor. When both rooms in a set are available, a corridor door can be closed to create a private, combined space.

Is a deposit required to confirm a booking, and what is the cancellation or rebooking policy?

A 30% deposit is required when you book, payable online via payment link or by bank transfer. You may cancel free of charge up to 21 days before arrival. Cancellations made 20–8 days prior incur a 50% charge, while cancellations within 7 days of arrival, no-shows, or early departures are charged 100% of the booked stay. If you cancel within the free period, the deposit will be refunded to the original payment method or, if you prefer, credited toward a future stay.

Does the hotel provide an on-site electric-vehicle charging station, what is its power output, and are there any fees?

Yes. The underground garage houses a Type 2 charging station that supplies up to 22 kW of three-phase AC power. Charging is billed at €0.55 per kWh, with the rate subject to market fluctuations.

What is the approximate nightly room rate or seasonal price range?

Nightly rates vary by season, room category, and the duration of your stay. Longer stays of more than four or seven nights receive progressively larger discounts. For real-time prices, please check the hotel’s online booking system or contact reservations directly.

What are the check-in and check-out times at Hotel Angelo Engel?

Check-in starts at 15:00 and must be completed by 22:00; guests arriving later can request self-check-in instructions. Check-out is at 11:00, and while late check-out is not available, guests may continue to use the SPA, pool, showers, and changing facilities afterward, and complimentary luggage storage is provided for the day.

What is the hotel’s policy regarding children, extra beds, baby cots, and reduced child rates?

The hotel provides extra beds and baby cots upon request; please let the reservations team know when booking. When two adults are paying, children sharing the room in an extra bed receive a 70% discount from 0–2.9 years, a 50% discount from 3–7.9 years, and a 30% discount from 8 years and older.

How much is the mandatory local tourist tax per person per night, and is it included in the quoted room rate?

The municipality levies a mandatory local tourist tax of €5.00 per person, per night for guests aged 14 and above. This tax is not included in the quoted room rate.

Does the hotel arrange transportation from nearby airports or train stations, and what are the associated costs or schedules?

Yes. Reception can arrange taxi transfers to nearby train stations and airports through trusted taxi companies.

Is room service or in-room dining available, and during which hours can orders be placed?

In-room dining is available for an additional fee and can be ordered during dining room hours, 18:30–20:30.

How many guest rooms does Hotel Angelo Engel have in total, and what is the maximum overall guest capacity?

Hotel Angelo Engel offers 41 guest rooms in total—40 double rooms and 1 single room. Certain rooms can be fitted with up to two extra beds, allowing for additional occupancy as needed.

For how long does the hotel store my personal data?

According to the privacy notice, enquiry and navigation data are kept only for the time strictly necessary to process your request, administrative data (e.g., invoices and tax records) are retained for the legally required periods, and any data related to disputes are stored only as long as needed to pursue or defend a claim and never beyond the applicable statutory limitation period.

Does the website use cookies, and can I disable them?

Yes. To improve site navigation, the company places text-file cookies on your computer. You may delete existing cookies at any time or configure your browser to block future cookies, though certain functions of the website may no longer operate correctly if cookies are disabled.

Does the hotel use automated profiling for marketing purposes?

Yes. The privacy statement notes that the company carries out profiling activities for marketing and has signed agreements with third-party providers to do so.

What are the daily opening hours of the spa, saunas, pools, and fitness room?

The spa and indoor pool are open daily from 09:00 to 20:00. The sauna and outdoor pool are open from 15:00 to 20:00, and the fitness room is open from 08:00 to 20:00.

During which hours are breakfast, afternoon cake, and dinner served in the restaurant?

The restaurant serves breakfast from 07:00 to 10:00, afternoon snack from 16:00 to 17:30, and dinner from 18:30 to 20:30.

Is the hotel open all year round, or does it close seasonally?

Hotel Angelo Engel welcomes guests in every season and organises summer hikes as well as winter ski tours. However, the hotel usually closes from the beginning of April to the beginning of May and in November; exact closing and opening dates depend on the season and holidays.

Are childcare services or a kids’ club available on site or through partner providers?

No, childcare services or a kids’ club are not available on site or through partner providers.

Is the hotel located directly on a ski slope, and does it provide a winter shuttle service to the lifts and ski schools?

No. The hotel is situated in Ortisei’s pedestrian area, about 500 m from the nearest lift, but during winter it runs a complimentary on-request shuttle between 08:00 and 17:00 to the Seceda, Alpe di Siusi and Resciesa lift stations as well as to the Ortisei ski schools. Pick-ups are arranged for the return, and there are no fixed departure times.

Is access to the pools, saunas, fitness room, and wellness area included in the room rate, or are any facility fees charged?

Access is included. Only SPA treatments, such as massages and body treatments, are charged separately.

Are there age limits, supervision rules, or specific children’s hours for the pools, saunas, and spa areas?

There is no age limit for the pool. Parents are kindly asked to supervise their children in the pool and ensure it remains a quiet and relaxing experience for all guests at all times. Sauna area is open to children starting from 14 years of age.

Which public transport stop is closest to the hotel, and how far is it from the property?

The nearest public transport stop is Ortisei, Sarteur, located within a few meters’ walk of the hotel. The main stop, Ortisei, Piazza San Antonio, is slightly farther away, but buses stop there for longer, making it a more convenient option.

Can non-resident guests use the hotel’s restaurant, bar, spa, pools, saunas, or fitness room?

Non-resident guests may not book hotel facilities, as they are reserved for staying guests only. The only exception is SPA treatments, which are also available to external guests. Day passes to use the pools, saunas, and fitness room are therefore not offered.

Are all guest rooms at Hotel Angelo Engel identical?

No. The hotel states that no two rooms are the same, although it offers six room categories that differ mainly in size. All rooms include free Wi-Fi, satellite TV, a room safe and a refrigerator.

What bed configurations are available in each room category, and can guests request twin beds instead of a double bed?

All rooms are equipped with two 90 x 200 cm beds, which can be joined as a double bed or separated as twin beds. Standard Rooms can accommodate 1 extra bed; Comfort Rooms can accommodate 1 extra bed, with some allowing 2; Deluxe Rooms can accommodate 2 extra beds, and some also have a cove suitable for 1–2 children. Superior Rooms and Junior Suites can accommodate 2 extra beds, with some allowing 3. The Single Room is equipped with a French bed measuring 1.40 x 200 m.

What dining options and special-diet or allergy accommodations are offered, including vegan meals?

The hotel serves a breakfast buffet and local South Tyrolean and Mediterranean menus. Vegetarian, vegan, lactose-free, and gluten-free dishes can be prepared on request. The hotel can take food intolerances into consideration, but it cannot accommodate serious food allergies because there is only one kitchen and cross-contamination can never be excluded.

Are hypoallergenic rooms, feather-free bedding, or allergy-friendly bedding options available?

No, hypoallergenic rooms, feather-free bedding, and allergy-friendly bedding options are not available.

Are pets, domestic animals, or assistance/service animals permitted?

No. Pets and domestic animals are not permitted, and assistance or service animals are not permitted as an exception to the no-pets policy.

Are minimum-stay requirements or fixed arrival/departure days applied during peak seasons or special offer periods?

Yes. The standard arrival day is Sunday, although more flexible arrival days may be possible depending on the season and availability. Minimum stays vary by season, ranging from 1 to 7 nights; in general, summer is more flexible than winter.

What are the reception opening hours, and is assistance available at night?

The reception is staffed from 07:30 to 22:00. Outside office hours, an emergency contact is always available by phone.

What is the maximum vehicle height or size allowed in the underground garage?

The underground garage has a maximum vehicle height of 2.2 meters at its lowest point.

Are tea and coffee-making facilities available in all guest rooms?

Tea-making facilities are available; coffee-making facilities are not.

What toiletries are provided in guest bathrooms?

Guest rooms are provided with shampoo, conditioner, body lotion, soap, a nail file, shower cap, cotton pads, and cotton buds. A shaving kit and toothbrush are available upon request at reception.

Are there specific sauna etiquette rules, such as swimwear requirements or textile-free areas?

The sauna is textile-free; however, swimwear is also tolerated.

What is the Winter Time-Out offer listed by the hotel?

The hotel’s Holiday ideas section lists a “Winter Time-Out” offer starting from €824 per person for 4 nights.

What price is listed for The Burning Dolomites offer?

The “The Burning Dolomites” offer is listed as 7 nights from €1,022 per person.

Does the hotel have meeting rooms or event spaces for private celebrations or business gatherings?

No, the hotel does not have meeting rooms or event spaces for private celebrations or business gatherings.

Is Wi-Fi provided, and what workspace options are available for remote work?

Guests have free high-speed fiber-optic internet throughout the hotel. They can work from their room, as every room is equipped with a desk, or from common areas such as the bar, Stube, or garden.

What emergency or medical assistance procedures apply during guided outdoor activities?

Guides hold first aid certificates and can provide assistance if an injury occurs during guided outdoor activities.

Is the “Recharge with Nature: Stay Longer, Save More!” offer valid all year round?

Yes. The hotel lists “Recharge with Nature: Stay Longer, Save More!” as a special offer for vacationers that is valid all year round.

Until when is the Bike Special offer valid?

The Bike Special is listed as offering free mountain-bike rental and tours, and it is valid until the end of the summer season.

Is the Beautyfarm special offer valid all year round?

Yes. The “Special offer - Beautyfarm” provides a 10% discount and is listed as valid all year round.

What is the hotel’s official website?

The official website listed for Hotel Angelo Engel is www.hotelangelo.net.

Do most guest rooms have a balcony?

Yes. The hotel states that most rooms have a balcony, although not all rooms are identical.

Does the hotel’s website include a photo gallery with room-category images?

Yes. The website includes an “Impressions” or pictures section with images of the hotel exterior, rooms, wellness areas, dining spaces, terrace, bar, and seasonal activities such as skiing and mountain biking. The gallery includes images labeled for several room categories, including Standard, Comfort, Superior, Deluxe, and Junior Suite rooms.

What type of atmosphere and guest care does Hotel Angelo Engel emphasize?

The hotel emphasizes personal care and a relaxed, informal atmosphere. Its description connects this with its family-run tradition and selected local and Mediterranean cuisine.

Is dinner offered à la carte?

Yes. The hotel describes its dining offer as including a rich breakfast buffet and an à la carte dinner with South Tyrolean and Italian culinary specialties.

Is the tap water drinkable, and are beverages included with dinner or half-board?

Yes. The tap water is drinkable, and complimentary fresh tap or spring water is served with meals. All other beverages are charged separately.

What difficulty levels, durations, and fitness requirements apply to the guided hikes, ski guiding, snowshoe hikes, and bike tours?

Difficulty levels vary depending on the daily program. The guides aim to keep the program as varied as possible.

Are helmets, locks, or other safety accessories included with the free mountain-bike rentals?

Yes, helmets, locks, and other safety accessories are included with the free mountain-bike rentals.

Is daily housekeeping provided, and how often are guest rooms cleaned during a stay?

Yes. Guest rooms are cleaned daily.

Can guests request packed lunches or early breakfast for excursions or early departures?

Guests can request packed lunches or an early breakfast for an additional fee.

What views or room orientations are available for each room category, and can a preferred view be guaranteed?

Standard rooms face west, Comfort rooms face north or west, Superior rooms face south toward the garden, and Junior Suites face west or east.

Are drying facilities available for wet outdoor clothing after skiing, hiking, biking, or snowshoeing?

Yes, drying facilities are available.

Are e-bike charging facilities available in the bicycle storage area?

Yes.

What is the dress code for dinner or the à la carte restaurant?

Guests are asked to wear smart casual attire for dinner and in the à la carte restaurant. Shorts and open shoes are not permitted for men.

Does the hotel provide laundry service, and what are the prices and turnaround times?

Yes, laundry service is offered. It usually takes 1 day, but may require up to 48 hours. Prices are €2.00 for underwear, socks, and bibs; €5.00 for T-shirts, undershirts, night robes, and shorts; and €7.00 for shirts, sweaters, and trousers. Ironing only, without washing, is charged at 50% of the laundry price.

Which languages are used during guided hikes, ski guiding, snowshoe hikes, and bike tours?

Guided hikes, ski guiding, snowshoe hikes, and bike tours are conducted in English, German, and Italian.

How are guided outdoor activities handled in bad weather or unsafe conditions?

The program is adapted to weather conditions.

Can guests reserve specific tables or dining times for breakfast and dinner?

Yes, guests may reserve specific tables or dining times, subject to availability.

What exactly is included in the half-board meal plan, and is full board offered?

Full board is not offered. Half board includes breakfast, a snack at the bar from 16:00 to 17:30, and dinner with salad, a starter, a first course, a second course, and dessert.

Can guests store luggage before check-in on arrival day?

Yes, guests can store luggage before check-in on arrival day.

Are spa treatments suitable for pregnant guests or guests with medical conditions?

Spa treatments may be suitable for pregnant guests or guests with medical conditions, but the range of available options is limited.

Is a deposit or liability agreement required when borrowing hotel mountain bikes or other rental equipment?

No, it is not required.

What liability or replacement costs apply if borrowed hotel equipment, such as mountain bikes or snowshoes, is damaged, lost, or stolen?

GUests have to cmpensate market value of item lost or broken.

Can half-board dinner be cancelled, exchanged, or credited if guests arrive late or are away on an excursion?

NO, but in case of late check.in we can proiviede a platter with some cold cuts or cheese in the room or bar area

What assistance is available if a guest becomes ill during the stay and needs a doctor, pharmacy, or emergency medical support?

THere is a farmacy in town. We can call doctor or ambulance

On which floor are the Deluxe rooms located?

All Deluxe rooms are paneled, spacious units situated on the first floor of the hotel.

Which room categories are especially suitable for families?

Deluxe rooms (about 35 m²) are spacious and therefore particularly popular with families, while 32 m² Junior Suites offer a bedroom that can be separated from the living area—also making them well suited for families.

How many guests can a Superior room accommodate?

Superior rooms are designed for 2–3 persons, as indicated in the hotel’s room description (Superior Room 2–3 Pers.).

How many guests can a Deluxe room accommodate?

Deluxe rooms can host between 1 and 4 guests, according to the official Deluxe Room (1–4 Pers.) specification.

Does Hotel Angelo Engel offer any loyalty programme or repeat-guest discount?

Hotel Angelo Engel does not currently have a formal loyalty programme. Repeat guests are not offered a dedicated discount at this time.

Are kitchenettes or self-catering facilities available in any room category?

No, none of the room categories include kitchenettes or other self-catering facilities.

Is early check-in possible, and is there an additional fee for accessing the room before 15:00?

Check-in is guaranteed from 15:00. If the room is ready earlier, guests may access it at no additional charge.

Are irons or ironing boards available in the rooms or on request at reception?

Irons and ironing boards are not available in the rooms or at reception. Guests may instead use the hotel’s pay-per-item laundry service.

Does the hotel have a bar or lounge, and what are its opening hours?

Yes. Hotel Angelo Engel features a residence bar and lounge where guests can relax and socialise. The bar is open daily from 15:00 to 23:00.

Is there a minimum age requirement for using the fitness room?

Guests aged 18 and over may use the fitness room independently. Children under 18 are permitted only when supervised by an accompanying adult.

Is lunch available at the hotel, and what are the reservation requirements, serving hours, and costs?

Lunch is offered only with prior reservation, with seating required by 12:30. A small lunch menu featuring starters, pasta, and main courses is available, with individual dish prices ranging from approximately €18 to €25.

How many guests can a Single room accommodate?

Single rooms feature a 1.4 m-wide French bed and are suitable for one person but can also host two young guests or a couple, so the maximum occupancy is two guests.

Is breakfast always included in the room rate, and can guests book a bed-and-breakfast option instead of half board?

Breakfast is included in every room rate. Guests may book a bed-and-breakfast arrangement or upgrade to half board; the price difference is minimal, and most visitors opt for half board.

What are the price ranges for individual spa and beauty treatments offered in the Angelo SPA?

At Angelo SPA, individual treatments are priced as follows: facials range from €75 to €130, peelings from €45 to €85, and massages from €55 to €115.

What are the typical costs and travel times for airport or train-station transfers arranged through the hotel?

Transfer costs vary by distance: a trip to the train station is approximately €150, while airport transfers range from about €300 to €700.

Is porter service available, and can luggage trolleys be provided to help transport bags to and from guest rooms?

Yes. Porter service and luggage trolleys are available; upon request, staff will gladly transport your bags to and from your room.

Does the hotel run a shuttle service to the cable cars or trailheads during the summer hiking season, similar to the winter ski shuttle?

The hotel does not offer a shuttle service during the summer season. All three cable cars departing from Ortisei can be reached easily on foot within approximately 5–10 minutes.

What smoking policy applies throughout the hotel, and are there designated outdoor smoking areas?

Smoking is not permitted anywhere inside the hotel. Guests who wish to smoke may do so outdoors on the terrace.

Are high chairs or booster seats available in the restaurant for infants and toddlers?

High chairs and booster seats are available in the restaurant. They accommodate infants and toddlers during meals.

Is there an outdoor playground, indoor playroom, or any dedicated play area for children on the hotel grounds?

The hotel does not feature an outdoor playground, indoor playroom, or any other dedicated children’s play area on its grounds. Families should take this into account when planning their stay.

Does the hotel offer a special children's menu or smaller portion options at breakfast and dinner?

Yes. At dinner, the hotel consistently provides a dedicated children’s menu featuring both a first and a second course.

Are blackout curtains or shutters provided in guest rooms to ensure darkness for sleep?

Yes, all guest rooms are equipped with blackout curtains to block external light and ensure a restful, dark sleeping environment. These curtains allow guests to darken the room fully for optimal comfort.

Is there a shallow children’s section or separate kids’ pool within the year-round swimming facilities?

There is no shallow children’s section or separate kids’ pool within the year-round swimming facilities. Families should plan accordingly when using the available pool area.

Do guest rooms offer a choice of different pillow types (e.g., firm, soft, hypoallergenic) or a pillow menu on request?

Yes. Each bed is prepared with three pillow options—a flat pillow, a fluffier pillow, and a smaller pillow—so guests can choose their preferred level of support.

Do Standard-category bathrooms include a hairdryer?

Yes. Every Standard room bathroom contains a hairdryer along with a bathtub or shower, WC and bidet.

Which EU regulation governs Online Dispute Resolution for the hotel?

Hotel Angelo Engel refers to the Online Dispute Resolution platform established under EU Regulation No. 524/2013 of the European Parliament and of the Council.

When was the Fermeda chairlift first constructed?

The Fermeda chairlift was built in 1968 when the previous ski lift was converted into a chairlift.

Which room categories include a bidet in the bathroom?

All room categories—Single, Standard, Comfort, Superior, Deluxe and Junior Suite—are equipped with a bidet alongside the toilet and either a bathtub or walk-in shower.

Do all Deluxe rooms include a balcony?

No. Deluxe rooms are situated on the first floor and can be booked either with or without a balcony; a balcony is therefore available only in some units and depends on the specific room assigned.

Which room categories offer a bathtub option rather than only a walk-in shower?

Standard, Comfort and Superior rooms each come with either a bathtub or a walk-in shower, while Deluxe rooms and Junior Suites feature a spacious walk-in shower only.

Do Standard rooms feature wooden floors rather than carpet?

Yes. Every Standard room is fitted with a wooden floor and handmade local pine-wood furniture—no carpeting is used in this category.

What is the nightly price range for Standard rooms?

The official price list shows Standard room rates from about €146 per person per night in low season (long stays of 7+ nights) up to roughly €430 per person per night for short stays during peak season.

What is the nightly price range for Comfort rooms?

Comfort room rates currently span approximately €162 to €473 per person per night, with the lowest prices applying to stays of 7 or more nights in low season and the highest rates applying to short stays in the busiest periods.

What are the floor areas of each room category at Hotel Angelo Engel?

Single rooms are 16 m², Standard rooms 22 m², Comfort rooms 26 m², Superior rooms 30 m², Junior Suites 32 m², and Deluxe rooms 35 m².

Do Standard rooms include a wellness bag with bathrobes and slippers?

Yes. Each Standard room is supplied with a wellness (SPA) bag containing soft bathrobes, slippers and towels for guests to use during their stay.

Do the Standard, Comfort, Superior and Deluxe rooms include an electric kettle or coffee/tea-making facilities like the Junior Suites?

Yes. The Standard, Comfort, Superior, and Deluxe rooms are equipped with electric kettles or coffee/tea-making facilities, just like the Junior Suites.

Is smoking permitted on room balconies, or is the designated outdoor terrace the only area where smoking is allowed?

The hotel does not impose a specific smoking policy beyond local regulations. Smoking is legally prohibited inside the building.

Does the hotel observe designated quiet hours to ensure a peaceful environment for guests during the night?

The hotel enforces quiet hours beginning at 22:00. This policy helps maintain a calm and restful atmosphere for guests throughout the night.

Does the hotel offer honeymoon, anniversary, or other special celebration packages, and can personalised arrangements be organised?

The hotel does not currently offer predefined packages for honeymoons, anniversaries, or other celebrations. However, the reception team is pleased to organise any special wishes or personalised touches upon request.

Do any guest rooms feature air-conditioning or other mechanical cooling systems for hot summer days?

Guest rooms are not equipped with air-conditioning or other mechanical cooling systems. Portable fans are available, and most west-facing rooms have exterior window shades to help minimize heat build-up during summer.

Is self-service laundry (washing machine and dryer) available for guests who prefer to do their own laundry while travelling?

The hotel does not provide self-service laundry facilities; in-house laundry is handled on a per-item basis. Guests wishing to do their own washing can visit “Dolomiti Wash,” a public coin-operated laundromat located a few minutes’ walk from the hotel.

Which airports are closest to Hotel Angelo Engel, and what are the approximate transfer times and distances from each?

Bolzano Airport is approximately a 50-minute drive from the hotel. Verona and Innsbruck airports are each about 1 hour 30 minutes away by car. Venice, Milan, and Munich airports can be reached in roughly 3 hours of driving.

Can guests borrow baby strollers or child carrier backpacks for hikes, and is there any associated cost or reservation requirement?

Baby strollers and child carrier backpacks are not kept at the reception. Rentals can be arranged through an external company.

What type of electrical outlets and voltage are provided in guest rooms, and are plug adapters available for international travellers?

Guest rooms feature standard Italian electrical outlets. Plug adapters for international travellers are available at the reception.

What is the minimum age requirement for an unaccompanied guest to check in, and are parental consent forms accepted for minors?

Unaccompanied guests must be at least 16 years old to check in.

Is there any lifeguard supervision at the indoor or outdoor pools, or do guests swim entirely at their own risk?

There is no lifeguard on duty at either the indoor or outdoor pools. Guests swim entirely at their own risk and are responsible for their own safety.

Does the hotel provide reusable water bottles in rooms or on-site water refill stations as part of its sustainability programme?

Yes. The hotel encourages guests to drink tap water as part of its sustainability efforts.

Does the hotel provide separate pool towels at the swimming pool area, or should guests use the bath towels from their in-room wellness bag?

The hotel does not supply separate towels at the pool area. Guests are kindly requested to use the pool towels provided in their in-room wellness bag.

Where is the nearest ATM or cash machine located in relation to Hotel Angelo Engel?

The nearest ATM is located 200 meters from Hotel Angelo Engel. This close proximity provides guests with quick and convenient access to cash services.

Does the hotel offer bottle-warming or sterilising facilities for guests travelling with infants?

Yes, the hotel offers bottle-warming and sterilising facilities for guests travelling with infants. These amenities provide added convenience for families during their stay.

Can guests purchase the hotel’s own garden honey as a souvenir to take home?

Unfortunately, the hotel’s garden honey is not available for purchase. Production is limited, so it is reserved exclusively for in-house use.

Do spa and beauty treatments require advance reservation, and how far in advance should guests book to secure preferred times?

Guests are advised to book spa and beauty treatments in advance to secure their preferred time slots. Same-day or last-minute appointments may be arranged, subject to availability.

Do all guest rooms include a refrigerator/mini-bar and an in-room safe?

Yes. Every room category—Single, Standard, Comfort, Superior, Deluxe and Junior Suite—is equipped with a fridge/mini-bar and a built-in safe for storing personal valuables.

Do Deluxe-category bathrooms include a hairdryer?

Yes. The Deluxe rooms’ modern bathrooms are equipped with a spacious walk-in shower, WC, bidet, and a hairdryer.

Do Superior-category bathrooms include a hairdryer?

Yes. Every Superior room bathroom provides either a shower or bathtub together with a WC, bidet, and a hairdryer.

Can guests adjust the temperature in their rooms individually?

Yes. Every guest room is equipped with its own heat regulator that lets you set the temperature to your preferred level as part of the hotel’s KNX energy-optimisation system.

Do Comfort rooms include a wellness bag with bathrobes and towels?

Yes. Each Comfort room is supplied with a wellness bag containing soft bathrobes and towels for guests to use during their stay.

Do Single rooms include a balcony, and if so, what orientation do they face?

The hotel has one Single room, and it is not equipped with a balcony. This room faces north, offering views of the town, the Resciesa Mountain, and the river beside the hotel.

Are the in-room fridges/mini-bars stocked with beverages and snacks or left empty for personal use?

The in-room fridges/mini-bars are not pre-stocked by the hotel. They are left empty for guests to fill with their own beverages and snacks.

Is a member of staff physically present at the hotel during the night after reception closes at 22:00 for emergencies or security assistance?

No staff member remains on-site after reception closes at 22:00. An employee is on call by phone for emergencies and can come to the hotel if required.

Does the Single room include an electric kettle or tea-making facilities similar to the other room categories?

Yes. Single rooms are equipped with an electric kettle and tea-making facilities, consistent with the amenities offered in the other room categories.

In Single rooms, is the bathroom fitted with a bathtub or a walk-in shower (or can guests choose between the two)?

Single rooms are equipped with a walk-in shower.

What are the depths of the indoor and outdoor swimming pools?

Both the indoor and the outdoor swimming pools maintain a uniform depth of 1.40 metres throughout. Guests can therefore enjoy consistent water levels across the entire pool areas.

Do guests need to bring their own charging cable for the on-site electric-vehicle charging station, or is a cable provided?

Guests are generally expected to bring their own charging cable. However, a cable can be borrowed at the reception if needed.

Do guest rooms contain a telephone for internal or external calls, and is a wake-up service available?

Guest rooms are equipped with a telephone for internal calls only. A wake-up service is not available.

Is an evening turndown service provided in addition to the standard daily room cleaning?

An evening turndown service is not offered; rooms receive the standard daily cleaning only.

Are USB charging ports or international power adapters available in guest rooms, or must guests bring their own adapters?

Most guest rooms are equipped with USB charging ports. International power adapters can be obtained from reception if needed.

Do Single rooms include a hairdryer in the bathroom?

Yes. Every Single room includes a hairdryer in the bathroom.

Can guests request fresh pool or spa towels during their stay, and is there any limit or additional fee for extra towel changes?

Yes. Fresh pool or spa towels are replaced daily in the guest room, and additional towel changes can be requested at any time with no extra charge or limit.

May arriving guests use the pools, saunas, and changing facilities before the official 15:00 check-in time if their room is not yet ready?

Yes, arriving guests may access the pools, saunas, and changing facilities even if their room is not yet ready before the official 15:00 check-in time. They are welcome to relax and enjoy these amenities while waiting for their room.

Does the 22 kW electric-vehicle charging station require advance reservation, and is there a maximum parking or charging time limit?

Advance reservation is not required. The 22 kW charging station can accommodate up to four vehicles simultaneously.

Is there a business corner or public computer with printer access for guests who need to print boarding passes or documents?

The hotel does not provide a dedicated business corner or public computer with printer access. However, reception is pleased to print boarding passes or other documents for guests upon request.

Are children permitted to use the 36 °C whirlpool, and if so, are there age or supervision rules?

The 36 °C whirlpool is located within the sauna area. Access to this area, including the whirlpool, is restricted to guests aged 14 and above, so children under 14 are not permitted.

Is express or early check-out possible before reception opens at 07:30, and what procedure should departing guests follow?

Express or early check-out before the reception opens at 07:30 is not available. Guests departing earlier must settle their bill by 22:00 on the previous evening; once the balance is paid, they may leave the hotel at any time.

Does the hotel offer a concierge or dedicated service to book external restaurants, tickets, or excursions that are not part of the in-house guided programme?

The hotel does not offer a dedicated concierge service. However, the reception team can assist guests with booking external restaurants, tickets, and excursions.

What average download and upload speeds can guests expect from the free high-speed fiber-optic Wi-Fi in rooms and common areas?

The complimentary high-speed fiber-optic Wi-Fi offers symmetrical performance throughout the hotel. Guests can expect average download and upload speeds of approximately 100 Mbps each in both rooms and common areas.

Does Hotel Angelo Engel accept American Express credit cards in addition to Visa, Mastercard, or Maestro?

Hotel Angelo Engel accepts American Express credit cards in addition to Visa, Mastercard, and Maestro. Guests may use any of these cards for payment.

Do Superior rooms include a sofa bed for an additional guest?

Yes. The amenities list for Superior rooms specifies a sofa bed, making it possible to host one extra guest when required.